Return Policy
We offer a 30-day return window from the date of delivery. If your product is not right for you, we will make it right.
Eligibility
To be eligible for a return, the following conditions must be met:
- The return is initiated within 30 days of the delivery date
- The product is unused, in its original condition, and in original packaging
- Proof of purchase (order confirmation or invoice) is provided
Products that show signs of use, damage caused by the customer, or are missing original tags or packaging are not eligible for a full refund.
How to Initiate a Return
Email us at contact@doonething.in with your order number and reason for return. Our team will respond within 2 business days with return instructions.
Refunds
Once we receive and inspect the returned product, refunds are processed within 5–7 business days to the original payment method. Original shipping charges are non-refundable unless the product arrived damaged or incorrect.
Return Shipping
For domestic (India) returns, customers are responsible for return shipping costs unless the product is defective or incorrectly shipped. For international returns, return shipping is the customer's responsibility.
Damaged or Incorrect Products
If you receive a damaged or incorrect item, email us at contact@doonething.in within 48 hours of delivery with photographs. We will arrange a replacement or full refund at no additional cost.